What Data We Collect and Why We Need It
When you open an account, we collect the details you submit — your name, email address, phone number, and the wallet identifiers linked to bKash, Nagad, or Rocket deposits and withdrawals. We use this data for three things: to verify your identity before processing any transaction,
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to keep your account secure against unauthorised access, and to meet the compliance requirements that apply in your eligible region. Payment data tied to bKash or Nagad is never stored in full on our servers — only the reference tokens your wallet provider generates are retained,
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so your actual PIN and account balance stay entirely within your own wallet app. We also collect device and session data — browser type, IP address, and pages visited — to detect unusual login patterns and protect your account. If you switch from sports betting to
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the casino section mid-session, that navigation is recorded temporarily to restore your account state, not to build a marketing profile. Any data we hold is kept only as long as needed for the purpose it was collected, after which it is deleted or anonymised in line
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with our standard retention schedule. Availability of all services, and the specific rights this policy grants you, depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.